FAQ

FAQs

Cool Climate

Have an AC and heating services-related question? Cool Climate has the answer. Check out these FAQs and give us a call today for more information!

  • How do I know what is the best air conditioning, heater, furnace, and/or complete system for my home?

    It depends on the size of your home, whether you require a gas or electric system, the SEER rating, your budget, and your preferred brand.

  • What is a SEER rating?

    SEER stands for Seasonal Energy Efficiency Rating, defined by the Air Conditioning, Heating, and Refrigeration Institute in its standard ARI 210/240, Performance Rating of Unitary Air-Conditioning and Air-Source Heat Pump Equipment.

  • What does the SEER rating mean to me as a consumer?

    Simply put, the higher the SEER rating, the more efficient the unit/system will run, which will save you money in the long run. However, a higher SEER unit/system will cost a bit more upfront.

  • My air conditioner is not cooling. What should I do?

    You may want to try these fixes before contacting us:

    • The FIRST thing you should do is check your filters. Clogged filters can cause your air conditioner to shut down.
    • Check your breaker(s) and the batteries in the thermostat.
    • Ensure nothing is blocking the air handler in the attic.
    • For good maintenance, turn OFF the system at the breaker and wash out the exterior coil. (FYI: When mowing, avoid discarding grass into the unit as this can clog and damage it.)
    • If the problem persists or you are not confident completing these checks, call us. We are always happy to help!
  • How often should I change my filter(s)?

    We recommend replacing your filters every 30 days during our hot Texas summers. Use a pleated filter (not too cheap, but not top-of-the-line either). This is a very easy and cost-effective way to maintain your system.

  • What brand(s) do you recommend?

    This depends on each dealer and supplier, as different deals and incentives are offered. Everyone has a preferred product. We primarily recommend Comfortmaker because it is the brand the owner of Cool Climate, Carl, has installed in his own home, which makes it a logical recommendation.

  • If I pay more for a brand, does that mean it is a better quality of equipment?

    Yes, some products are made better than others. However, sometimes you are paying for the luxury of a particular name. Research which brands have lesser-known affiliated brands, as these "off-brands" can offer excellent quality at a lower cost. Tip: Just like with cars, consider whether you mind paying more for brand-name parts and supplies, as these costs can add up over time.

  • Why does Freon cost so much?

    The cost has dramatically increased due to a rise in the price of R-22, the most common Freon refrigerant in older air conditioning systems. Prices for R-22 Freon have more than doubled this year and have increased by more than 500% since January 2003.

  • Why have the prices increased so much?

    In January 2010, the EPA banned the manufacture of new air conditioners using R-22 due to its ozone-depleting effects. While the use of R-22 was not banned, it can only be produced or imported for servicing existing equipment. Consumption must be reduced by 90% by January 2015 and by 99.5% by January 2020. Production of R-22 will be banned starting January 2020. In January 2012, the EPA proposed a significant reduction in R-22 production and distribution, leading to sharp price increases this year. Owners of systems containing R-22 should expect costs to continue rising dramatically over the next 5-10 years as supplies diminish.

  • Our energy bill seems high; how will I know if I need more insulation?

    As a general rule, a good 12 inches of loose insulation is recommended to provide better savings on your utilities.

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